myPractice has been rebranded Bp Allied, a product of Best Practice Software.
Support is available Monday to Friday, 9am to 5pm AEST Version 4.18 Published 5 December 2019
Email: alliedsupport@bpsoftware.net Click RemoteSupport from within myPractice for assistance Phone: 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand)
Setting up Argus Connect
In addition to setting up the details in the Options > Secure Messaging >Argus Connect section the following also needs to be setup in myPractice:
1: Each Practitioner must have their Argus email address entered in their record under user administration.
While it is common for a Practice to have a single address (eg argus@practicename.com), there are situations where multiple addresses will be used within a Practice, therefore we insist that each Practitioner have an Address entered, even if it is the same one for every Practitioner.
2: Each potential Recipient must be listed in the Data Maintenance > Referrers section.
Set the Secure Messaging Provider = A
Attach the relevant Argus Email Address to their record
Argus can be searched from the Referrers Screen for the Argus Email address and imported
3: Each Client must have a Practitioner Assigned. myPractice will send any Letters/Reports for that Client based on the assigned Practitioners account. We cannot send a letter/report for a Client without identifying the Practitioner who is treating the Client.