You are accessing documentation for myPractice version 4.
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myPractice has been rebranded Bp Allied, a product of Best Practice Software.
Support is available Monday to Friday, 9am to 5pm AEST    Version 4.18 Published  5 December 2019
Email:  alliedsupport@bpsoftware.net   Click Remote Support from within myPractice for assistance   Phone: 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand)

Incoming SMS Replies Report

Incoming SMS replies received can be reviewed via this report even after they have been marked as Completed and removed from the Incoming Messages panel. Open the report from the Reminders section.
 
The myPractice Schedule must be installed and operating to use this feature.
Incoming SMS Replies Report
1

Date Range

1. Date Range
Select the relevant date range
2

Go

2. Go
Click Go
3

Search results - SMS's received

3. Search results - SMS's received
Results from the date range search.
The results show the Client that the SMS was from, date and time received, any text included in the message and the related appointment date.
4

Group by

4. Group by
Use the group by options to arrange the search results if required.
5

Preview

5. Preview
Click Preview to view the report prior to printing.
6

Print

6. Print
Print the report
7

Export to Excel

7. Export to Excel
Export the report to excel
Save the report to your computer at the prompt.
8

Close

8. Close
Click Close to clsoe the report.