
	You are accessing documentation for myPractice version 4. Support for this version of myPractice has ended. This documentation is available for reference only.
	Please contact our support team on 1300 401 111 about upgrading to the latest version of BpAllied. View the latest (V7) documentation here.	Version 4

myPractice has been rebranded Bp Allied, a product of Best Practice Software.

Support is available Monday to Friday, 9am to 5pm AEST Version 4.18 Published 5 December 2019

Email: alliedsupport@bpsoftware.net Click Remote Support from within myPractice for assistance Phone: 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand)

Incoming SMS Replies

myPractice is now able to be setup to receive replies to SMS Reminders. These replies are located in the Incoming Messages panel accessed via the Appointment Book right-hand toolbar. The myPractice Scheduler needs to be setup to receive replies and a change needs to be made to the settings in SMS Global. See the System > Options > SMS Reminders settings for details.

The reply message includes the Client Name, Date and Time of the appointment as well as their reply.

The reply will show which Client the message as been received from.

Tick the box the mark the Message as complete

Once completed the message will be removed from the list

To review Incoming Messages received run the Incoming SMS Messages report.

Changing the Appointment Book View

Clicking the push pin on the title bar will permanently place the panel on the Appointment Book screen.