myPractice has been rebranded Bp Allied, a product of Best Practice Software.
Support is available Monday to Friday, 9am to 5pm AEST Version 4.18 Published 5 December 2019
Email: alliedsupport@bpsoftware.net Click RemoteSupport from within myPractice for assistance Phone: 1300 40 1111 (in Australia) or 0800 40 1111 (in New Zealand)
Reminders
There are 4 types of reminders that can be set-up for a client: Email, SMS, Phone, or Letter. myPractice can be used to send email or SMS reminders based on a defined template. Phone and letter reminders need to be carried out manually, however, myPractice does allow for the confirmation that these reminders have been sent. Replies to SMS reminders can now be viewed within myPractice within the SMS Replies tab.
Reminders can be set-up for a client in two ways, either:
Temporarily, by ticking the boxes when making an Appointment
Email and SMS reminders can be accessed via the Reminders button on both the Quick Access Toolbar or the Appointments toolbar. Reminder templates and options need to be set-up prior to being able to send these reminders.